Support
Real people, who know your fleet.
Every Clarion plan comes with support from people who understand logistics — not a ticket number and a three-day wait.
How we help
From first setup to full fleet, you're not on your own.
Onboarding
Getting set up
We load your vehicles, your drivers and your regular routes with you. Most fleets run their first optimised day within a week.
Every day
Day-to-day help
Stuck on anything, from a route that looks wrong to a report you need? Reach us by email or WhatsApp and a human answers.
Scaling up
Growing with you
Adding vehicles, depots or the tracking hardware? We plan the rollout with you so nothing disrupts your deliveries.
Questions
Answers before you even ask.
Anything else on your mind? Send it over — if it affects your fleet, it matters.
How long does it take to get started?
Most fleets are planning routes in their first week. We do the initial setup with you — it's a working session, not a manual.
Do my drivers need training?
The driver app shows the day's stops in order — if they can use WhatsApp, they can use Clarion. We provide a short intro video in any case.
What if something breaks during a delivery day?
Priority support is part of Logistics Pro and Clarion Fleet. Either way, dispatch-blocking problems jump the queue.
Can you help move us off our current system?
Yes. We import your vehicles, customers and delivery history so you don't start from zero.
Does Clarion need to know what I charge my customers?
Only if you want margin as well as cost. What a stop costs to serve comes out of the route plan on its own, from your first optimised day. Add your rates per customer and Clarion shows you both sides of the line — we'll set that up with you.
Is my data safe?
Your data belongs to you, is backed up continuously, and is never sold or shared. Export it any time.
Ask us anything.
No question is too small. If it affects your fleet, it matters to us.